How do I use 2-factor authentication?

We offer you the opportunity to protect your ITEXIA account even better with the help of 2-factor authentication.

For 2-factor authentication you need a mobile device, e.g. a smartphone. If you activate the 2-factor authentication, a 6-digit code must be entered in addition to the password when logging into ITEXIA, which is displayed on the authenticator app. This makes your account even more secure.

Note: To use 2-factor authentication, you need the Google Authenticator, which you can download from the App Store and the Google Play Store.


How do you activate the 2-factor authentication:


1. Click on your profile icon in the upper right corner and on User & Password


2. Click on Manage Two-Factor Authentication


Note: The status tells you whether 2-factor authentication is currently enabled or disabled.


3. Open the Google Authenticator app on your smartphone or tablet


4. Scan the QR-Code


5. Enter the code and confirm with Enable